Presenters: Venkat Maddali, Director SRE – Observability & Service Ops, Ellie Mae
In the current SaaS world, customers have an option to switch the offering with a single mouse click. Two of the main KPIs that everyone is very sensitive today like never before are “Customer experience and availability of the platforms”. Today I am going to cover how to build the notion of Observability ground up and get entire company marching towards enhanced instrumentation, standardized logging, liberty to collect valuable metrics and inducing the concept of supportability into SDLC. From a nuclear model of managing monitoring tooling’s and developing dashboards to harvesting a culture across product, engineering, operations, performance and support teams to provide independent vantage point into the same data set. And to achieve this, procuring more tools is not a the scalable solution, but we have democratize the foundations within the organization and be tool agnostic.
We will together de-mystify five main myths in the space of observability:
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About the Presenter:
Venkat owns and leads the strategy and implementation of an efficient datastore for logs, metrics, and application traces, supporting the three pillars of holistic observability at Ellie Mae. He is passionate about delivering the best insight into the internal operations of the platform that powers “The American Dream”. He has a rich background working in various industries ranging from fortune enterprises with global footprints to incubating startups. He also has a history building successful startups in a variety of domains which are all aligned with single motto – “See a problem, solve a problem”
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