The XCHANGE: Infrastructure Virtual Conference
June 18 @ 10:00 am - 3:00 pm EDT
Join us for the next conference in our virtual event series. This next event is all about scalability and reliability. THEXCHANGE will explore how IT infrastructure is evolving to keep pace with digital transformation, new technologies, and processes such as Internet of Things (IoT), Artificial Intelligence (AI), and the necessity of keeping up with consumer demands.
THEXCHANGE will host a series of speakers to discuss mainframe, cloud, and hybrid infrastructures, edge computing, security and governance, and IT finance and planning.
- Charles Johnson, Senior Solutions Consultant at Syncsort
- Damaged Joy - Fixing Digital Experience: Infrastructure and CX Edition | Taz Lake:
If you thought CX (Customer Experience) was just about a fancy retail store or a pretty website, you may be surprised. Infrastructure plays a critical role in gathering insights and building interactions with your customer. Through real-life examples, we will explore those, as well as the risks inherent in infrastructure dependencies, availability, and scalability. We will see how service delivery may be impacted and touch on the role of AI and Machine Learning in supporting infrastructure and better customer experience.