Abstract: Do you face challenges collaborating across teams that increase the time to resolve problems in your IT environment? Do you leverage collaboration platforms like Microsoft Teams, Slack or Mattermost in your enterprise? Does your organization face skills issues as you go through a generational shift? Learn how you can use web-based and highly customizable dashboards to visualize and consolidate information from your automation, monitoring, network management, and scheduling environment, enabling next generation z operators to quickly identify, isolate and resolve problems. Learn how you can even enhance this user experience and make use of chat-based operations (ChatOps) by receiving alerts about your IBM Z environment in popular collaboration platforms like Slack, Microsoft Teams, or Mattermost. Then use a chatbot in these collaboration platforms to identify and resolve incidents quicker by providing collaborative problem resolution capabilities. .
Speaker: Domenico D’Alterio is the IBM Senior Product Manager focused on IBM Z Automation and Scheduling products part of the AIOps for Operational Resiliency product family. He is responsible for product strategy and direction as well as market success of multiple Z Automation products and offerings.
Prior to his current role, Domenico covered different managerial positions in IBM Development and Customer support organization as well as the role of Product Manager of Z Analytics products, Domenico joined IBM in 1999. Starting as designer, moved to a managerial role in 2006, acting as Development and Customer Support manager in the former Tivoli division of IBM. He graduated in Electronic Engineering, in Italy.
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