From Southwest CMG virtual event April 20, 2020
Speaker: Karen Hughes, Sr. Principle Software Consultant, BMC Software
Abstract: COVID-19 has completely disrupted the location of where employees work. Organizations that used to require employees to come to the office now are forced to have them work remotely, and they have little experience in understanding the impact it will have on their networks. Other organizations have experience with some employees working from home, but not 100% of their workforce. In this session we will discuss how to manage, plan, and validate your network with Helix Optimize. It will show 4 actual use cases that BMC IT leveraged in order to properly plan for the increase in remote workers, understand the impact on their network, and model business continuity scenarios. Learn what data and metrics are needed to be collected, where to get the from, and how to analyze them.
About the Speaker: Karen Hughes has worked with the BMC TrueSight Capacity Optimization product line since 1996. During that time Karen has had many roles including QA, development, marketing and solution engineering. Prior to BMC, Karen worked for AGFA, a division of the Bayer Corporation as a software developer, (utilizing her bachelor’s degree in Computer Science) and focused her efforts on coding automation tools for their engineering department. Karen has tremendous domain knowledge, is a subject matter expert on Capacity Planning and is certified by ITIL as an ITIL Capacity Management Practitioner.
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