An overview of Artificial Intelligence and how this new technology can be leveraged by government and businesses to improve services ranging from social media tracking to IT security. Topics covered: – AI and Machine Learning: what is it and how does it work. – How the technology can be applied in various areas of government and business operation. – How the technology can be used to improve your security posture and decrease the risk of losing personal and privacy information due to a breach. – Topics beyond Security include: Route optimization (transit, delivery, shipping etc.); collecting and leveraging community feedback or opinion to improve services; social media monitoring and applications to business strategy.