By Amy Spellmann and Richard Gimarc
Published MeasureIT 16.1 in Spring 2016
Capacity planning for today’s Digital Infrastructure demands collaboration between the business, infrastructure and facilities. In general, those silos have a dysfunctional relationship. What’s needed is a more synergistic relationship that supports capacity planning in today’s cloud and converged IT service delivery environments.
One of the major challenges is language; each silo has its own terminology and vocabulary. The business uses words such as customers, revenue, cost and reputation. Application planners talk about performance, response time and transaction volumes. IT’s focus is on utilization, availability and hardware procurement. And finally, facilities’ view is in terms of power, space and cooling.
How does an organization translate and blend these different views, metrics and languages into a coherent description of IT service delivery? This paper describes a communication plan and common language that promotes capacity planning across today’s Digital Infrastructure.To continue reading, you must have a CMG membership. Sign up today!
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