As another day of working from home ends, I am reflecting on the changes over the last several weeks. As we go through these unprecedented times and changes to the workforce our priorities have been re-evaluated. In January my team and I were preparing productive year filled with new systems, technology and process improvements. COVID-19 however had plans of its own. As it spread throughout the world we quickly started adjusting to a new normal. Social distancing, Stay at Home orders, Critical Business and a at home Workforce.
In our organization most of IT and Management had remote work capabilities; however now we are talking about the entire staff. In this article I will be relating our experience and how RPA has helped our company adjust.
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By Steven McDonald
Steve McDonald is a Senior IT leader with extensive experience in Robotic Process Automation, including leading the selection and implementation of RPA at Mize Houser & Company. He also has experience working with business units in evaluating evolving business requirements and making recommendations/decisions based on detailed evaluation of compliance, cost, return, expectations, exceptions and feasibility. Steve holds Lean DFSS and Six Sigma certifications.
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